Reclaim.ai incident

Syncing issues with Outlook

Notice Resolved View vendor source →

Reclaim.ai experienced a notice incident on August 27, 2024, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 04:23 PM UTC
Resolved
Aug 27, 2024, 06:30 PM UTC
Duration
2h 7m
Detected by Pingoru
Aug 27, 2024, 04:23 PM UTC

Update timeline

  1. identified Aug 27, 2024, 04:23 PM UTC

    Events and updates from Outlook are delayed for all Outlook users.

  2. identified Aug 27, 2024, 04:56 PM UTC

    We've mitigated one part of the issue and have an additional mitigation in progress.

  3. identified Aug 27, 2024, 05:32 PM UTC

    Both mitigations are in place and the delay is being reduced.

  4. identified Aug 27, 2024, 06:02 PM UTC

    Delay is continuing to reduce.

  5. resolved Aug 27, 2024, 06:30 PM UTC

    The delay has been mitigated.