Reclaim.ai experienced a major incident on January 10, 2025 affecting Web Interface, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface
Update timeline
- investigating Jan 10, 2025, 09:48 PM UTC
We are investigating reports of issues logging in that may be related to an update we rolled out recently. We will provide an update here shortly.
- identified Jan 10, 2025, 09:58 PM UTC
The issue appears to be related to our most recent deploy. Some users were forced out of their session, but they are able to log back in. If you were logged out and can't log back in, please let us know.
- resolved Jan 11, 2025, 12:27 AM UTC
This incident has been resolved.