Reclaim.ai Outage History

Reclaim.ai is up right now

Reclaim.ai had 11 outages in the last 2 years totaling 23h 20m of downtime — averaging 0.5 incidents per month.

There were 11 Reclaim.ai outages since November 18, 2025 totaling 23h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.reclaim.ai

Major August 31, 2026

Microsoft 365 outage affecting some connected accounts

Detected by Pingoru
Aug 31, 2026, 08:10 PM UTC
Resolved
Sep 01, 2026, 01:58 AM UTC
Duration
5h 47m
Affected: Microsoft Outlook Calendar
Timeline · 3 updates
  1. investigating Aug 31, 2026, 08:10 PM UTC

    Microsoft is reporting a service degradation affecting Microsoft 365 (Business and Enterprise), including Outlook and Exchange. As a result, calendar syncing and scheduling may not work for Reclaim customers connected through a Microsoft 365 account. This is an issue on Microsoft's side, not with Reclaim. You can track Microsoft's progress here: https://status.cloud.microsoft We'll update this status as the situation changes.

  2. investigating Aug 31, 2026, 08:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 01, 2026, 01:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Duplicate Slack notifications sent

Detected by Pingoru
Apr 24, 2026, 12:30 AM UTC
Resolved
Apr 24, 2026, 12:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 24, 2026, 01:03 AM UTC

    A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).

Read the full incident report →

Notice April 20, 2026

Unable to add Zoom to new Smart Meetings

Detected by Pingoru
Apr 20, 2026, 06:53 PM UTC
Resolved
Apr 20, 2026, 08:12 PM UTC
Duration
1h 18m
Affected: Zoom Integration
Timeline · 3 updates
  1. investigating Apr 20, 2026, 06:53 PM UTC

    We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings

  2. investigating Apr 20, 2026, 08:11 PM UTC

    The issue was identified and a fix was deployed.

  3. resolved Apr 20, 2026, 08:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026

Degraded Calendar Sync Performance

Detected by Pingoru
Apr 13, 2026, 10:34 AM UTC
Resolved
Apr 13, 2026, 11:02 AM UTC
Duration
28m
Affected: Calendar Sync
Timeline · 2 updates
  1. investigating Apr 13, 2026, 10:34 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 13, 2026, 11:02 AM UTC

    There was no issue with calendar sync. All systems are working correclty.

Read the full incident report →

Notice April 2, 2026

Scheduling Links was returning 404 missing links; resolved now

Detected by Pingoru
Apr 02, 2026, 05:31 PM UTC
Resolved
Apr 02, 2026, 05:54 PM UTC
Duration
23m
Affected: Scheduling Links
Timeline · 5 updates
  1. investigating Apr 02, 2026, 05:31 PM UTC

    Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.

  2. identified Apr 02, 2026, 05:36 PM UTC

    The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.

  3. identified Apr 02, 2026, 05:40 PM UTC

    A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.

  4. monitoring Apr 02, 2026, 05:49 PM UTC

    Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.

  5. resolved Apr 02, 2026, 05:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Degraded Performance

Detected by Pingoru
Mar 05, 2026, 02:22 AM UTC
Resolved
Mar 05, 2026, 02:44 AM UTC
Duration
22m
Affected: Google Apps CalendarZoom IntegrationTodoist IntegrationMicrosoft Outlook CalendarWeb InterfaceClickUp IntegrationSlack IntegrationAsana IntergationSchedulerLinear IntegrationCalendar SyncJira IntegrationScheduling Links
Timeline · 3 updates
  1. investigating Mar 05, 2026, 02:22 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 05, 2026, 02:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2026, 02:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

Google Calendar Sync Delays

Detected by Pingoru
Feb 11, 2026, 05:18 PM UTC
Resolved
Feb 11, 2026, 07:48 PM UTC
Duration
2h 29m
Affected: Google Apps CalendarWeb InterfaceSchedulerCalendar Sync
Timeline · 2 updates
  1. investigating Feb 11, 2026, 05:18 PM UTC

    Some users may experience a delay on syncs to and from their Google calendars.

  2. resolved Feb 11, 2026, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026

Reclaim Planner slow to load / sporadic errors for subset of users

Detected by Pingoru
Feb 09, 2026, 06:45 PM UTC
Resolved
Feb 09, 2026, 07:37 PM UTC
Duration
52m
Affected: Web Interface
Timeline · 3 updates
  1. investigating Feb 09, 2026, 06:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 09, 2026, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 6, 2026

Todoist Active Tasks Desync

Detected by Pingoru
Feb 06, 2026, 11:08 PM UTC
Resolved
Feb 07, 2026, 06:21 AM UTC
Duration
7h 12m
Affected: Todoist Integration
Timeline · 3 updates
  1. identified Feb 06, 2026, 11:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 07, 2026, 02:57 AM UTC

    Tasks and their associated calendar events are in the process of being restored.

  3. resolved Feb 07, 2026, 06:21 AM UTC

    Tasks and logged time on past events have been restored for most customers.

Read the full incident report →

Minor February 4, 2026

Todoist Integration Performance Degradation

Detected by Pingoru
Feb 04, 2026, 11:08 PM UTC
Resolved
Feb 04, 2026, 11:32 PM UTC
Duration
24m
Affected: Todoist Integration
Timeline · 3 updates
  1. investigating Feb 04, 2026, 11:08 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 04, 2026, 11:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 04, 2026, 11:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Intermittent access issues affecting Reclaim

Detected by Pingoru
Nov 18, 2025, 02:00 PM UTC
Resolved
Nov 18, 2025, 06:01 PM UTC
Duration
4h
Affected: Web Interface
Timeline · 4 updates
  1. investigating Nov 18, 2025, 02:00 PM UTC

    We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

  2. investigating Nov 18, 2025, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 04:41 PM UTC

    Reclaim may be available via https://app.reclaim.ai without issue. This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/

  4. resolved Nov 18, 2025, 06:01 PM UTC

    Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.

Read the full incident report →