Rechat incident

Data Center Outage

Critical Resolved View vendor source →

Rechat experienced a critical incident on July 27, 2025 affecting API and Web App, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2025, 04:46 PM UTC
Resolved
Jul 27, 2025, 06:48 PM UTC
Duration
2h 2m
Detected by Pingoru
Jul 27, 2025, 04:46 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Jul 27, 2025, 04:46 PM UTC

    Our data center is going through major issues, disrupting our services.

  2. investigating Jul 27, 2025, 06:46 PM UTC

    We have migrated out infrastructure to a new data center. All services are up and running and the operation is healthy. We will continue to monitor the health of the services.

  3. resolved Jul 27, 2025, 06:48 PM UTC

    This incident has been resolved.