Rechat incident

Database Performance Issues

Notice Resolved View vendor source →

Rechat experienced a notice incident on September 16, 2026 affecting API and Web App, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 08:08 PM UTC
Resolved
Sep 16, 2026, 08:21 PM UTC
Duration
12m
Detected by Pingoru
Sep 16, 2026, 08:08 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Sep 16, 2026, 08:08 PM UTC

    We’re currently investigating issues affecting our database.

  2. monitoring Sep 16, 2026, 08:11 PM UTC

    The database has recovered and performance is back to normal. We’re continuing to monitor for any further issues.

  3. resolved Sep 16, 2026, 08:21 PM UTC

    Database performance has remained stable and the incident is now resolved. All systems are operating normally.