Rechat incident

Distuption to Operations

Critical Resolved View vendor source →

Rechat experienced a critical incident on August 10, 2026 affecting API, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 03:19 PM UTC
Resolved
Aug 10, 2026, 03:51 PM UTC
Duration
32m
Detected by Pingoru
Aug 10, 2026, 03:19 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 10, 2026, 03:19 PM UTC

    We are experiencing a problem with our database our write operations are prevented. We will provide more details as soon as we have.

  2. monitoring Aug 10, 2026, 03:44 PM UTC

    All operations are back to normal. We will be monitoring the health of the system to ensure everything is fine going forward.

  3. monitoring Aug 10, 2026, 03:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 10, 2026, 03:51 PM UTC

    This incident has been resolved.