Recart incident

Problems with SMS channels

Resolved after 4 hours 28 minutes, affecting Messaging, on April 15, 2022.

identified Apr 15, 2022, 05:51 PM UTC

Responses and reactions to SMS messages are delayed because of 3rd party.

Started
Apr 15, 2022, 05:51 PM UTC
Resolved
Apr 15, 2022, 10:19 PM UTC
Duration
4h 28m
Detected by Pingoru
Apr 15, 2022, 05:51 PM UTC

Affected components

Messaging

Update timeline

  1. identified Apr 15, 2022, 05:51 PM UTC

    Responses and reactions to SMS messages are delayed because of 3rd party.

  2. resolved Apr 15, 2022, 10:19 PM UTC

    Issue has been resolved and no delay can be experienced.

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