Recart incident

Partial server outage

Major Vendor's status page →

Resolved after 4 hours 28 minutes, affecting Dashboard and Messaging and 1 more, on May 6, 2022.

monitoring May 06, 2022, 11:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 06, 2022, 06:54 PM UTC
Resolved
May 06, 2022, 11:22 PM UTC
Duration
4h 28m
Detected by Pingoru
May 06, 2022, 06:54 PM UTC

Affected components

DashboardMessagingTracking

Update timeline

  1. investigating May 06, 2022, 06:54 PM UTC

    We are currently investigating this issue.

  2. investigating May 06, 2022, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 06, 2022, 07:00 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 06, 2022, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2022, 11:22 PM UTC

    This incident has been resolved.

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