Recare Outage History

Recare is up right now

Pingoru has recorded 10 incidents for Recare: 4 in the last 12 months and 0 in the last 90 days.

Source: status.recaresolutions.com

10incidents recorded
4last 12 months
0last 90 days
65 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Recare in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202621 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 508 (0%)

Incidents, newest first

Major July 16, 2026 Users unable to log in or use encryption functionality 51m Sender App, Receiver App

Started Jul 16, 2026, 06:52 AM UTC· resolved Jul 16, 2026, 07:44 AM UTC

  1. investigating Jul 16, 2026, 06:52 AM UTC

    Issues with our external encryption provider Seald are impacting both login and application usage. Probleme bei unserem externen Verschlüsselungsanbieter Seald beeinträchtigen sowohl die Anmeldung als auch die Nutzung der Anwendung. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.

  2. investigating Jul 16, 2026, 07:11 AM UTC

    Seald are continuing to investigate this issue - https://status.seald.io/

  3. monitoring Jul 16, 2026, 07:32 AM UTC

    A fix has been implemented. We will continue monitoring for any changes.

  4. resolved Jul 16, 2026, 07:44 AM UTC

    Our external provider has confirmed the incident has been resolved. Users can log in to the application and use encryption services.

Read the full incident report →

Critical April 16, 2026 Issues with external encryption provider 31m Sender App, Backend - DE, Receiver App

Started Apr 16, 2026, 09:47 AM UTC· resolved Apr 16, 2026, 10:19 AM UTC

  1. investigating Apr 16, 2026, 09:47 AM UTC

    We have issues with our external encryption provider Seald which is impacting login and application usage. Wir haben Probleme mit unserem externen Verschlüsselungsanbieter Seald, was sich auf die Anmeldung und die Nutzung der Anwendung auswirkt.

  2. monitoring Apr 16, 2026, 10:02 AM UTC

    The problem has been resolved by our external provider. We will continue monitoring for any further issues. Das Problem wurde von unserem externen Dienstleister behoben. Wir werden die Situation weiterhin beobachten und auf eventuelle weitere Probleme achten.

  3. resolved Apr 16, 2026, 10:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 5, 2025 Users unable to log in 2h 56m Sender App, Receiver App

Started Nov 05, 2025, 06:27 AM UTC· resolved Nov 05, 2025, 09:24 AM UTC

  1. investigating Nov 05, 2025, 06:27 AM UTC

    Users are currently unable to log in due to a disruption with one of our external providers - https://status.seald.io/ Aufgrund einer externen Störung außerhalb unserer Kontrolle können aktuell keine Bestätigungscodes für die Anmeldung bei Recare versendet werden. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.

  2. monitoring Nov 05, 2025, 08:06 AM UTC

    The issue appears to have been resolved. We will continue monitoring for any changes.

  3. resolved Nov 05, 2025, 09:24 AM UTC

    Our external provider has confirmed the incident has been resolved. Confirmation codes are being sent out again and users can log in to the application.

Read the full incident report →