Resolved after 18 minutes, affecting Sender App and Receiver App and 1 more, on November 16, 2023.
A fix has been deployed by our vendor, we're making sure that everything is working correctly.
Affected components
Sender AppReceiver AppMobile App (FR)
Update timeline
- identified Nov 16, 2023, 08:27 AM UTC
One of vendors has an infrastructure issue, preventing our users from logging in. They are actively working on the problem and we are in close contact with them.
- identified Nov 16, 2023, 08:27 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 16, 2023, 08:37 AM UTC
A fix has been deployed by our vendor, we're making sure that everything is working correctly.
- resolved Nov 16, 2023, 08:46 AM UTC
We do not see any login errors.
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