Rebilly incident

Background processes are degraded

Resolved after 45 minutes, affecting Background Processes, on November 7, 2024.

monitoring Nov 07, 2024, 12:36 PM UTC

We've fixed the core issue, and are waiting for things to recover.

Started
Nov 07, 2024, 12:25 PM UTC
Resolved
Nov 07, 2024, 01:10 PM UTC
Duration
45m
Detected by Pingoru
Nov 07, 2024, 12:25 PM UTC

Affected components

Background Processes

Update timeline

  1. identified Nov 07, 2024, 12:25 PM UTC

    Our background processes are degraded which affects invoice autopay processing, search indexes updates, data exports, KYC document processing, on-demand AML, all logging (webhook, api logs etc).

  2. monitoring Nov 07, 2024, 12:36 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Nov 07, 2024, 01:10 PM UTC

    We've now resolved the incident. Thanks for your patience.

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