RealVNC experienced a critical incident on August 13, 2026 affecting Connectivity Service and Account authentication and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity ServiceAccount authenticationPortalTeam Management Service
Update timeline
- identified Aug 13, 2026, 01:13 PM UTC
The cause of the issue has been identified and we are currently rolling out a fix.
- resolved Aug 13, 2026, 01:59 PM UTC
This incident has been resolved.