Real World Technology Solutions incident

Infrastructure Failure - syd02 data centre

Resolved after 3 hours 24 minutes, affecting Virtual Machine Hosting and Private WAN (MPLS VPN) and 1 more, on November 27, 2025.

identified Nov 27, 2025, 06:29 AM UTC

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

Started
Nov 27, 2025, 05:53 AM UTC
Resolved
Nov 27, 2025, 09:17 AM UTC
Duration
3h 24m
Detected by Pingoru
Nov 27, 2025, 05:53 AM UTC

Affected components

Virtual Machine HostingPrivate WAN (MPLS VPN)Managed VPN

Update timeline

  1. identified Nov 27, 2025, 05:53 AM UTC

    Our engineers are investigating a fault condition in our syd02 data centre affecting several services.

  2. identified Nov 27, 2025, 06:12 AM UTC

    We are investigating a storage fabric interruption in the syd02 data centre that is impacting some services, and service dependencies. Engineers are performing a rolling restart of affected components.

  3. identified Nov 27, 2025, 06:29 AM UTC

    We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

  4. resolved Nov 27, 2025, 09:17 AM UTC

    This incident has been resolved.

Your product runs on more than Real World Technology Solutions

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →