Real World Technology Solutions experienced a minor incident on January 13, 2022 affecting Voice trunking and Ethernet services and 1 more component, lasting 423d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Voice trunkingEthernet servicesNBNADSL ServicesFixed Wireless EthernetHelpdesk Services
Update timeline
- monitoring Jan 13, 2022, 01:07 AM UTC
We are seeing extended supply chain delays and impacts across upstream service delivery due to the current COVID outbreak. This is impacting all areas of component supply, fault management and service delivery. We appreciate your patience while we continue to manage this process and it’s impacts.
- monitoring Jan 13, 2022, 01:14 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 12, 2023, 10:32 PM UTC
This incident has been resolved.