Real World Technology Solutions incident

Hardware failure affecting some colo services

Notice Resolved View vendor source →

Real World Technology Solutions experienced a notice incident on April 13, 2023 affecting Co-location, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 06:42 AM UTC
Resolved
Apr 13, 2023, 09:50 AM UTC
Duration
3h 8m
Detected by Pingoru
Apr 13, 2023, 06:42 AM UTC

Affected components

Co-location

Update timeline

  1. investigating Apr 13, 2023, 06:42 AM UTC

    A hardware issue is affecting a small set of colo customers. We are investigating the impact and hope to have an update shortly.

  2. resolved Apr 13, 2023, 09:50 AM UTC

    A workaround has been implemented. Services are now back online. Please open a ticket if you find something is not working as expected.