Real World Technology Solutions incident

SSL VPN Currently Unavailable

Major Resolved View vendor source →

Real World Technology Solutions experienced a major incident on May 14, 2023 affecting Managed VPN, lasting 13h 23m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2023, 11:35 PM UTC
Resolved
May 15, 2023, 12:59 PM UTC
Duration
13h 23m
Detected by Pingoru
May 14, 2023, 11:35 PM UTC

Affected components

Managed VPN

Update timeline

  1. identified May 14, 2023, 11:35 PM UTC

    We are currently investigating an issue impacting the availability of our SSL VPN via Pulse. Next update 12pm AEST.

  2. monitoring May 15, 2023, 12:43 AM UTC

    Services have been restored and are being monitored

  3. resolved May 15, 2023, 12:59 PM UTC

    This incident has been resolved.