Real World Technology Solutions experienced a major incident on November 7, 2023 affecting 3G/4G Data Services, lasting 12h 9m. The incident has been resolved; the full update timeline is below.
Affected components
3G/4G Data Services
Update timeline
- identified Nov 07, 2023, 10:37 PM UTC
Optus are experiencing a national outage. This is affecting all mobile SIMs on the Optus network. There is no restoration ETA at this stage.
- identified Nov 08, 2023, 01:16 AM UTC
We are starting to see a few services come back online. However there has not yet been official word that services have been restored.
- monitoring Nov 08, 2023, 05:32 AM UTC
Services appear to be back online. If you are still experiencing an outage, please reboot your LTE modem.
- resolved Nov 08, 2023, 10:46 AM UTC
This incident has been resolved.