Real World Technology Solutions incident

Packet loss for internationall traffic

Notice Resolved View vendor source →

Real World Technology Solutions experienced a notice incident on January 16, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2024, 07:00 AM UTC
Resolved
Jan 15, 2024, 10:30 PM UTC
Duration
—
Detected by Pingoru
Jan 16, 2024, 07:00 AM UTC

Update timeline

  1. resolved Jan 16, 2024, 07:00 AM UTC

    At approximately 9:30am this morning our team identified an issue affecting some international traffic. The incident was caused due to a packet storm on the NYIIX fabric which we are part of, which impacted a number of providers (including Real World). We disabled the affected interfaces and re-routed traffic, restoring services.