Real World Technology Solutions incident

Partial outage for Darwin services

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on March 25, 2024 affecting IP Transit and Ethernet services and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 05:24 AM UTC
Resolved
Mar 25, 2024, 07:54 AM UTC
Duration
2h 29m
Detected by Pingoru
Mar 25, 2024, 05:24 AM UTC

Affected components

IP TransitEthernet servicesCo-locationNBNIntercapital CapacityPrivate WAN (MPLS VPN)

Update timeline

  1. investigating Mar 25, 2024, 05:24 AM UTC

    We've identified an outage for services out of our Darwin POP. This is affecting a number of services. Engineers are investigating.

  2. investigating Mar 25, 2024, 05:25 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 25, 2024, 05:26 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 25, 2024, 05:51 AM UTC

    Some services have been restored. Engineers are working to restore remaining services.

  5. monitoring Mar 25, 2024, 06:07 AM UTC

    All services should be restored. Please contact support if there is any further impact.

  6. resolved Mar 25, 2024, 07:54 AM UTC

    This incident has been resolved.