Real World Technology Solutions incident

NBN Outage affecting some customers

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on October 8, 2024 affecting NBN, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 01:31 AM UTC
Resolved
Oct 08, 2024, 04:26 AM UTC
Duration
2h 54m
Detected by Pingoru
Oct 08, 2024, 01:31 AM UTC

Affected components

NBN

Update timeline

  1. investigating Oct 08, 2024, 01:31 AM UTC

    We have received some reports of authentication Failures affecting some NBN services. We are currently investigating the issue and will rectify as soon as possible.

  2. investigating Oct 08, 2024, 01:32 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 08, 2024, 04:25 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 08, 2024, 04:26 AM UTC

    NBN services should now be restored. We apogise for this inconvenience.