Real World Technology Solutions incident

Outage for some Darwin services

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on February 23, 2025 affecting IP Transit and Ethernet services, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2025, 11:51 PM UTC
Resolved
Feb 24, 2025, 02:38 AM UTC
Duration
2h 46m
Detected by Pingoru
Feb 23, 2025, 11:51 PM UTC

Affected components

IP TransitEthernet services

Update timeline

  1. investigating Feb 23, 2025, 11:51 PM UTC

    We have become aware of an issue affecting some services delivered from our Darwin POP. Engineers are currently assessing the impact and possible cause.

  2. monitoring Feb 24, 2025, 12:12 AM UTC

    Services have been restored. We will continue to monitor for any issues. The root case was a crash and reboot of some hardware. We are working on a replacement schedule for this equipment.

  3. resolved Feb 24, 2025, 02:38 AM UTC

    This incident has been resolved.