Real World Technology Solutions incident

COVID related delays

Resolved after 423 days 21 hours, affecting Voice trunking and Ethernet services and 1 more, on January 13, 2022.

monitoring Jan 13, 2022, 01:14 AM UTC

We are continuing to monitor for any further issues.

Started
Jan 13, 2022, 01:07 AM UTC
Resolved
Mar 12, 2023, 10:32 PM UTC
Duration
423d 21h
Detected by Pingoru
Jan 13, 2022, 01:07 AM UTC

Affected components

Voice trunkingEthernet servicesNBNADSL ServicesFixed Wireless EthernetHelpdesk Services

Update timeline

  1. monitoring Jan 13, 2022, 01:07 AM UTC

    We are seeing extended supply chain delays and impacts across upstream service delivery due to the current COVID outbreak. This is impacting all areas of component supply, fault management and service delivery. We appreciate your patience while we continue to manage this process and it’s impacts.

  2. monitoring Jan 13, 2022, 01:14 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 12, 2023, 10:32 PM UTC

    This incident has been resolved.

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