Real World Technology Solutions incident
CloudPBX Registration Failures
Resolved after 11 minutes, affecting CloudPBX, on March 21, 2023.
We have investigated reports of users being unable to register, receiving no service on their handset, or being unable to make calls. The incident has been isolated to a single system, and we have taken steps to recover. We do not anticipate any further impact from this event.
Affected components
Update timeline
- investigating Mar 21, 2023, 01:33 AM UTC
Engineers are currently investigating reports of registration failures for a subset of customers on our CloudPBX platform.
- monitoring Mar 21, 2023, 01:35 AM UTC
We have investigated reports of users being unable to register, receiving no service on their handset, or being unable to make calls. The incident has been isolated to a single system, and we have taken steps to recover. We do not anticipate any further impact from this event.
- resolved Mar 21, 2023, 01:45 AM UTC
This incident has been resolved.
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