Real World Technology Solutions incident

Hardware failure affecting some colo services

Resolved after 3 hours 8 minutes, affecting Co-location, on April 13, 2023.

resolved Apr 13, 2023, 09:50 AM UTC

A workaround has been implemented. Services are now back online. Please open a ticket if you find something is not working as expected.

Started
Apr 13, 2023, 06:42 AM UTC
Resolved
Apr 13, 2023, 09:50 AM UTC
Duration
3h 8m
Detected by Pingoru
Apr 13, 2023, 06:42 AM UTC

Affected components

Co-location

Update timeline

  1. investigating Apr 13, 2023, 06:42 AM UTC

    A hardware issue is affecting a small set of colo customers. We are investigating the impact and hope to have an update shortly.

  2. resolved Apr 13, 2023, 09:50 AM UTC

    A workaround has been implemented. Services are now back online. Please open a ticket if you find something is not working as expected.

Your product runs on more than Real World Technology Solutions

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →