Real World Technology Solutions incident
pe01.adl01 and pe01.drw01 emergency reboot
Resolved after 3 hours 45 minutes, affecting NBN and Intercapital Capacity, on May 15, 2023.
We further identified an issue caused by a third party route leak that was also affecting both pe01.adl01 and pe01.drw01 and have completed a configuration change to resolve the impact. All services are now restored.
Affected components
Update timeline
- identified May 15, 2023, 09:14 AM UTC
Engineers have identified a fault condition requiring emergency reboot on this device. This will commence shortly.
- monitoring May 15, 2023, 09:27 AM UTC
The reboot has been completed and engineers are verifying network behaviour has returned to normal.
- resolved May 15, 2023, 01:00 PM UTC
We further identified an issue caused by a third party route leak that was also affecting both pe01.adl01 and pe01.drw01 and have completed a configuration change to resolve the impact. All services are now restored.
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