Real World Technology Solutions incident
Telstra Transmission Fault - syd02 (NEXTDC S1)
Resolved after 18 hours 17 minutes, affecting IP Transit and Ethernet services, on May 15, 2023.
Telstra fibre crew has repaired the damaged cable and services have been restroed.
Affected components
Update timeline
- identified May 15, 2023, 01:42 PM UTC
We have identified a transmission fault within Telstra's network affecting some Ethernet Access services terminating in NEXTDC S1 (our syd02 data centre). This is also affecting some Sydney Telstra based transit. Our NOC have spoken with Telstra Engineers, who are aware of the fault and are working to resolve.
- identified May 15, 2023, 09:13 PM UTC
Telstra have identified a fibre break and have dispatched field technicians.
- identified May 16, 2023, 12:11 AM UTC
Telstra technicians are on site repairing the fibres.
- monitoring May 16, 2023, 04:32 AM UTC
Telstra fibre crew has repaired the damaged cable and services have been restroed.
- resolved May 16, 2023, 08:00 AM UTC
This incident has been resolved.
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