Real World Technology Solutions incident
Data centre power issues effecting services
Resolved after 2 hours 6 minutes, affecting IP Transit and Virtual Machine Hosting and 1 more, on September 13, 2023.
Investigations by our staff and data centre technicians have found a possibly faulty device that cause circuit breakers upstream of the rack to trip. We do not anticipate any further service issues in relation to this.
Affected components
Update timeline
- investigating Sep 13, 2023, 06:25 AM UTC
We are currently investigating alerts from our monitoring systems regarding loss of power to some equipment in our data centre location NextDC S1. There were power works expected in some areas but we have seen a power loss in racks not covered by the providers powers works.
- monitoring Sep 13, 2023, 06:27 AM UTC
Power is restored and we are working with the data centre staff at present.
- resolved Sep 13, 2023, 08:32 AM UTC
Investigations by our staff and data centre technicians have found a possibly faulty device that cause circuit breakers upstream of the rack to trip. We do not anticipate any further service issues in relation to this.
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