Real World Technology Solutions incident

Optus outage

Resolved after 12 hours 9 minutes, affecting 3G/4G Data Services, on November 7, 2023.

monitoring Nov 08, 2023, 05:32 AM UTC

Services appear to be back online. If you are still experiencing an outage, please reboot your LTE modem.

Started
Nov 07, 2023, 10:37 PM UTC
Resolved
Nov 08, 2023, 10:46 AM UTC
Duration
12h 9m
Detected by Pingoru
Nov 07, 2023, 10:37 PM UTC

Affected components

3G/4G Data Services

Update timeline

  1. identified Nov 07, 2023, 10:37 PM UTC

    Optus are experiencing a national outage. This is affecting all mobile SIMs on the Optus network. There is no restoration ETA at this stage.

  2. identified Nov 08, 2023, 01:16 AM UTC

    We are starting to see a few services come back online. However there has not yet been official word that services have been restored.

  3. monitoring Nov 08, 2023, 05:32 AM UTC

    Services appear to be back online. If you are still experiencing an outage, please reboot your LTE modem.

  4. resolved Nov 08, 2023, 10:46 AM UTC

    This incident has been resolved.

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