Resolved after 1 hour 14 minutes, affecting Billing Systems, on June 11, 2024.
Our billing vendor has restored services following a major outage and all systems are now functioning correctly.
Affected components
Billing Systems
Update timeline
- identified Jun 11, 2024, 12:50 AM UTC
We are aware of an outage affecting our billing system (SMILE) which is impacting a number of services. This includes provisioning requests, number porting requests and other services which depend on this service. Our vendor is aware of the outage and is working on a resolution.
- resolved Jun 11, 2024, 02:05 AM UTC
Our billing vendor has restored services following a major outage and all systems are now functioning correctly.
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