Resolved after 1 day 22 hours, on January 24, 2023.
While we will continue to monitor the production change we consider this incident resolved.
Update timeline
- investigating Jan 24, 2023, 05:55 PM UTC
We are currently experiencing issues with some calendar feed integrations. Some events may display in the wrong timezone and some feeds are failing to synchronize. Our teams are researching the root cause of these issues as a high priority.
- identified Jan 25, 2023, 01:15 PM UTC
We've identified that the issue is a change in the way timezones are being represented by some systems that export iCal feeds. Our team is currently working on implementing support for this change in timezone definition and behaviors and creating test plans to handle this new variation. We will update this message as we identify the timeframe for release to production.
- monitoring Jan 26, 2023, 04:30 PM UTC
We have implemented a fix in production for this issue and are monitoring the processing of iCal feeds.
- resolved Jan 26, 2023, 04:48 PM UTC
While we will continue to monitor the production change we consider this incident resolved.
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