Resolved after 3 hours 40 minutes, on January 27, 2023.
After monitoring the change, we've seen Search results behaving as expected through additional testing and are closing this incident.
Update timeline
- investigating Jan 27, 2023, 04:58 PM UTC
We're currently investigating an issue where some customers are not receiving results for searches within Campus Cloud.
- identified Jan 27, 2023, 05:35 PM UTC
We've identified the issue and applied a change to our production search configuration. We're currently re-indexing content to make it available in search and expect the full data to be available within two hours.
- monitoring Jan 27, 2023, 06:42 PM UTC
Indexing of data has completed and search results are returning to expected behavior.
- resolved Jan 27, 2023, 08:39 PM UTC
After monitoring the change, we've seen Search results behaving as expected through additional testing and are closing this incident.
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