Ready Education incident
Integrated RSS Announcements Notifications Delayed For Some Users
Resolved after 31 days 16 hours, on February 16, 2023.
The fix we deployed has resolved this issue. Announcements created from an external feed should now be generating notifications as expected.
Update timeline
- investigating Feb 16, 2023, 10:01 PM UTC
We're investigating an issue where announcements from RSS feeds are not generating notifications for some users.
- investigating Feb 23, 2023, 06:22 PM UTC
Notifications generated by a RSS feed are being sent to users but may be delayed.
- identified Mar 16, 2023, 01:50 PM UTC
We identified a timing issue that may be causing the delay of notifications generated by an external feed. We are testing the proposed fix now, and will confirm when the issue is resolved.
- resolved Mar 20, 2023, 02:55 PM UTC
The fix we deployed has resolved this issue. Announcements created from an external feed should now be generating notifications as expected.
Your product runs on more than Ready Education
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services