Ready Education incident
Users are not receiving emails for Campus Cloud invite nor Campus Cloud reset Password in the Canadian environment
Major Vendor's status page →
Resolved after 1 hour 14 minutes, on August 23, 2023.
We are continuing to monitor for any further issues.
Update timeline
- investigating Aug 23, 2023, 08:19 PM UTC
We are aware that users in Canadian environment are not receiving emails for Campus Cloud invite nor Campus Cloud reset Password. We are working to resolve this immediately.
- identified Aug 23, 2023, 08:31 PM UTC
The issue has been identified and fix is being implemented.
- monitoring Aug 23, 2023, 09:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 23, 2023, 09:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 23, 2023, 09:33 PM UTC
This incident has been resolved.
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