Ready Education incident
Issue with search results on Campus App (US only)
Resolved after 1 hour 57 minutes, on September 5, 2024.
The root cause of this issue has been identified and addressed. Search indexes are currently being rebuilt, and you should start to see results loading in Campus App. We will continue to monitor this process, and update you when the incident is fully resolved.
Update timeline
- investigating Sep 05, 2024, 03:23 PM UTC
We are currently investigating an issue where search results do not appear in Campus App (iOS and Android). This does not affect Campus Cloud, nor any app in our Canadian environment. We will update this incident once a root cause has been identified.
- monitoring Sep 05, 2024, 04:42 PM UTC
The root cause of this issue has been identified and addressed. Search indexes are currently being rebuilt, and you should start to see results loading in Campus App. We will continue to monitor this process, and update you when the incident is fully resolved.
- resolved Sep 05, 2024, 05:20 PM UTC
This incident has been resolved.
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