Read AI experienced a major incident on February 12, 2026 affecting Meeting Report Generation and Live Dashboard and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Meeting Report GenerationLive DashboardIntegration Data IngestionDesktop ApplicationAsk ReadWeb Extension
Update timeline
- identified Feb 12, 2026, 03:35 PM UTC
One of our model providers is observing elevated error rates leading to degraded performance across our platform. We will be closely monitoring, and restore service as soon as we can. Users should expect * Report processing delays * Limited Search Copilot usability * Delayed ingestion of integration data
- monitoring Feb 12, 2026, 04:18 PM UTC
We are seeing recovery, and are working to process meeting reports.
- resolved Feb 12, 2026, 07:22 PM UTC
This incident has been resolved.
- postmortem Feb 12, 2026, 07:22 PM UTC
Elevated error rates with OpenAI APIs led to increased errors in multiple systems with Read AI.