Resolved after 1 day 23 hours, on July 13, 2023.
Meta has announced that they fixed the issue on their end and downloading media should resume as normal..
Update timeline
- monitoring Jul 13, 2023, 02:36 PM UTC
Meta has identified an issue with downloading some media for WhatsApp channels using on-premise solutions. You may read more on Meta's status page https://metastatus.com/whatsapp-business-api We are closely monitoring the situation to see if there's any precautions we should take, and will keep you updated..
- resolved Jul 15, 2023, 01:42 PM UTC
Meta has announced that they fixed the issue on their end and downloading media should resume as normal..
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