Resolved after 19 hours 11 minutes, on June 27, 2024.
360Dialog reported that things should be back to normal now and they're keeping an eye on it. We'll also keep an eye and monitor how things goes and give you updates once we receive any from them. Refer to [360Dialog's status page](https://status.360dialog.com/clxx8ycai389560j3oq8j8lxip0) and subscribe for updates..
Update timeline
- investigating Jun 27, 2024, 12:54 PM UTC
360Dialog has reported an issue affecting Webhook events for On Premise numbers which can cause messages not being received. We're keeping an eye on the situation and we'll provide updates here as soon as we hear from 360Dialog. Refer to [360Dialog's status page](https://status.360dialog.com/clxx8ycai389560j3oq8j8lxip0) and subscribe for updates..
- monitoring Jun 27, 2024, 01:34 PM UTC
360Dialog reported that things should be back to normal now and they're keeping an eye on it. We'll also keep an eye and monitor how things goes and give you updates once we receive any from them. Refer to [360Dialog's status page](https://status.360dialog.com/clxx8ycai389560j3oq8j8lxip0) and subscribe for updates..
- resolved Jun 28, 2024, 08:06 AM UTC
360Dialog stated that the issue is now resolved and things are back to normal..
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