Rasayel incident

Email Provider Outage

Resolved after 2 hours 35 minutes, on October 15, 2024.

monitoring Oct 15, 2024, 03:32 PM UTC

Our email provider, SparkPost, has implemented a fix and we are monitoring the results. We will continue to keep an eye on the situation for any further issues. We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly..

Started
Oct 15, 2024, 02:54 PM UTC
Resolved
Oct 15, 2024, 05:29 PM UTC
Duration
2h 35m
Detected by Pingoru
Oct 15, 2024, 02:54 PM UTC

Update timeline

  1. monitoring Oct 15, 2024, 02:54 PM UTC

    Our email provider, SparkPost, is currently experiencing an outage. This issue may cause delays or problems with receiving important emails from us, including invites, signup confirmations, and other notifications. We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly..

  2. monitoring Oct 15, 2024, 03:32 PM UTC

    Our email provider, SparkPost, has implemented a fix and we are monitoring the results. We will continue to keep an eye on the situation for any further issues. We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly..

  3. resolved Oct 15, 2024, 05:29 PM UTC

    This incident has been resolved..

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