Is Raptor Technologies down?

We are notifying you of a recently announced critical security vulnerability affecting PHP that is impacting organizations nationwide. PHP is a technology that is one of the underlying components of the PublicSchoolWORKS (PSW) platform. While this vulnerability is not specific to PSW, we take any potential security risk very seriously. Out of an abundance of caution, we have made the proactive decision to temporarily take the platform offline while we implement and validate the necessary security updates. This precautionary measure reflects our commitment to protecting our customers and maintaining the security and integrity of the platform. We are actively applying the necessary security updates and conducting thorough testing to ensure the platform is secure and functioning properly before restoring access. We anticipate service will be restored by the end of the day and will continue to provide updates as more information becomes available. We recognize the importance of maintaining access to your training and compliance programs, particularly when deadlines are approaching. If you have an urgent training or compliance deadline that may be impacted by this interruption, please contact our Support team at [email protected]. We will work with you to help document the disruption and any resulting delays. We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to restore service as quickly and safely as possible. Thank you for your continued partnership,

We are pleased to inform you that the PublicSchoolWORKS (PSW) platform has been fully restored and is now operating normally. As previously communicated, a critical security vulnerability was recently announced affecting PHP, a widely used technology that serves as one of the underlying components of the PSW platform. While this vulnerability was not specific to PSW, we made the proactive decision to temporarily take the platform offline out of an abundance of caution and to protect our customers. Our team has now successfully implemented the necessary security updates and completed thorough testing to validate the effectiveness of those updates and confirm that the platform is functioning properly. With these measures completed, full access to PSW has been restored. We recognize that this temporary interruption may have impacted your training and compliance activities, and we sincerely apologize for any inconvenience. If you have any questions or need assistance with deadlines affected by the interruption, please contact our Support team at [email protected]. Protecting our customers and maintaining the security, reliability, and integrity of our platform remain among our highest priorities. We appreciate your patience, understanding, and continued trust in our team. Thank you for your continued partnership.