Rapid7 incident

InsightIDR - Data Collection, Processing and User Interface Degradation

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on November 4, 2025 affecting User Interface and User Interface and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 01:52 PM UTC
Resolved
Nov 04, 2025, 06:17 PM UTC
Duration
4h 25m
Detected by Pingoru
Nov 04, 2025, 01:52 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Nov 04, 2025, 01:52 PM UTC

    We are currently investigating an issue affecting InsightIDR. Users may experience degraded performance impacting data collection, processing, and elements of the user interface.

  2. identified Nov 04, 2025, 02:22 PM UTC

    The issue has been identified and a resolution is being implemented.

  3. identified Nov 04, 2025, 02:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 04, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 04, 2025, 06:17 PM UTC

    This incident has been resolved.