Rapid7 incident

Threat Command and Threat Intelligence - User Interface and API Degradation

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on November 18, 2025 affecting User Interface and User Interface and 1 more component, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:10 PM UTC
Resolved
Nov 18, 2025, 05:24 PM UTC
Duration
4h 14m
Detected by Pingoru
Nov 18, 2025, 01:10 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Nov 18, 2025, 01:10 PM UTC

    We are currently investigating an issue affecting Threat Command. Customers may experience intermittent login failure, API and user interface errors. Our engineering teams are actively working to identify the cause and restore normal service.

  2. monitoring Nov 18, 2025, 03:38 PM UTC

    We are continuing to monitor the recovery from this incident and are seeing steady improvements in service availability.

  3. resolved Nov 18, 2025, 05:24 PM UTC

    This incident has been resolved.