RAM Tracking Outage History

RAM Tracking is up right now

Pingoru has recorded 49 incidents for RAM Tracking: 19 in the last 12 months and 5 in the last 90 days.

Source: ramtracking.statuspage.io

49incidents recorded
19last 12 months
5last 90 days
28 hourstypical duration

Incidents, newest first

Major February 4, 2025 Mobile App not loading vehicles 5h 22m Tracking App

Started Feb 04, 2025, 10:38 AM UTC· resolved Feb 04, 2025, 04:00 PM UTC

  1. investigating Feb 04, 2025, 10:38 AM UTC

    We are aware of an issue where the mobile app doesn't load vehicles and are investigating the cause.

  2. resolved Feb 05, 2025, 09:10 AM UTC

    We have identified an issue where the app was making multiple calls to our camera network which were not being handled correctly and and caused a service to periodically restart

Read the full incident report →

Notice January 30, 2025 Issue with RAM inbound and outbound phone lines 3h 18m

Started Jan 30, 2025, 09:14 AM UTC· resolved Jan 30, 2025, 12:32 PM UTC

  1. investigating Jan 30, 2025, 09:14 AM UTC

    We are currently experiencing issues with our phone lines which is affecting inbound and outbound call handling. We are investigating the issue. In the meantime please use Intercom chat within our products to raise cases or get updates to an existing case. We apologise for the inconvenience.

  2. resolved Jan 30, 2025, 12:32 PM UTC

    This incident has been resolved.

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Minor January 16, 2025 Slow processing of events 45m Device Processing

Started Jan 16, 2025, 10:38 AM UTC· resolved Jan 16, 2025, 11:23 AM UTC

  1. monitoring Jan 16, 2025, 10:38 AM UTC

    We are aware of an issue with slow processing of data from devices which means that some devices are showing out of date tracking information. This issue was caused by a network connectivity issue this morning which caused a spike in messages to be delivered to our systems. This should clear in around an hour.

  2. resolved Jan 16, 2025, 11:23 AM UTC

    This incident has been resolved.

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Major November 7, 2024 Interruptions to Vehicle Tracking 1h 57m Mobile Phone Networks

Started Nov 07, 2024, 10:48 AM UTC· resolved Nov 07, 2024, 12:46 PM UTC

  1. investigating Nov 07, 2024, 10:48 AM UTC

    We have been made aware of some issues with devices connecting to the network and reporting data to us. The affected devices stopped reporting to us around 10:15 UTC. We are investigating the issue but devices will store records and deliver them to us when they are able to reconnect

  2. resolved Nov 07, 2024, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →