RAM Tracking experienced a minor incident on January 16, 2025 affecting Device Processing, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Device Processing
Update timeline
- monitoring Jan 16, 2025, 10:38 AM UTC
We are aware of an issue with slow processing of data from devices which means that some devices are showing out of date tracking information. This issue was caused by a network connectivity issue this morning which caused a spike in messages to be delivered to our systems. This should clear in around an hour.
- resolved Jan 16, 2025, 11:23 AM UTC
This incident has been resolved.