Resolved after 10 hours 19 minutes, affecting Payment Services, on July 2, 2026.
We have identified a problem with the redirect from the twint giving portal and are working on a resolution.
Affected components
Update timeline
- investigating Jul 02, 2026, 09:31 PM UTC
We are aware of an issue affecting our services and currently working on identifying its root cause. You can expect an update on the incident in the next hour.
- investigating Jul 02, 2026, 09:46 PM UTC
We have restored payment processing functionality but we are still seeing problems with the twint giving portal. We are continuing to investigate.
- investigating Jul 02, 2026, 11:11 PM UTC
We are continuing to investigate.
- investigating Jul 03, 2026, 07:21 AM UTC
We have identified a problem with the redirect from the twint giving portal and are working on a resolution.
- resolved Jul 03, 2026, 07:50 AM UTC
We have resolved the root cause of the problem.
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