Update timeline
- resolved Mar 11, 2026, 11:00 AM UTC
Type: Maintenance Duration: 2 hours and 12 minutes Affected Components: EU West (Metal / Amsterdam, Netherlands), US East (Metal / Virginia, USA), Southeast Asia (Metal / SIngapore), US West (Metal / California, USA), , Deployments (Railway Metal) → Mar 11, 11:00:00 GMT+0 - Identified - Background: Recent growth in platform usage (9,000+ new users daily) has resulted in temporary queue overload during peak hours on two occasions. While Pro and Enterprise customers maintained deployment capability during these incidents, Trial and Hobby tier users experienced delays in build deployments. To prevent future occurrences and improve overall platform stability, we are implementing infrastructure improvements to our queue system. Expected Impact: We do not anticipate any service interruption during this maintenance window. However, out of an abundance of caution, please be aware that if any impact is observed, the following asynchronous actions may experience delays: \- Build deployments \- Staged changes \- Platform configuration updates Mitigation: This maintenance is scheduled during off-peak hours (11 AM – 2 PM GMT) to minimize user impact. We will monitor the upgrade closely and provide real-time updates if any issues arise. Next Steps: We will post a follow-up update upon completion of this maintenance window. Thank you for your patience as we continue to improve the Railway platform. For more information, or questions please see: Mar 11, 11:03:12 GMT+0 - Identified - Maintenance is now in progress. Mar 11, 11:48:20 GMT+0 - Identified - Phase 1 has completed successfully. We are moving on with Phase 2, and will report any downtime here. We expect operations to keep running smoothly. Mar 11, 12:08:10 GMT+0 - Identified - We are moving on to Phase 3\. There may be some impact to builds, which we will call here if needed. Mar 11, 12:49:40 GMT+0 - Identified - We've completed all phases of our maintenance, and are monitoring for any impact before closing out. Trial users may see their deploy queued for a few minutes Mar 11, 13:15:22 GMT+0 - Completed - Maintenance has completed successfully.
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