Rafiki incident
Incident affecting ALL BANKS and MoMo in THE PHILIPPINES 🇵🇭
Ongoing since 09:32 AM UTC, affecting All Banks and All Wallets and 1 more.
Dear valued client, We are experiencing downtime processing transactions to ALL Banks and Telcos in The Philippines due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership.
Affected components
Update timeline
- investigating Oct 29, 2026, 09:32 AM UTC
Transaction Performance: FULL OUTAGE
- investigating Oct 29, 2026, 09:39 AM UTC
Dear valued client, We are experiencing downtime processing transactions to ALL Banks and Telcos in The Philippines due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership.
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