Rafiki experienced a minor incident on July 24, 2026, lasting 7h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 24, 2026, 01:06 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Wema Bank PLC (Full outage)
- resolved Jul 24, 2026, 03:15 PM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to Wema Bank in Nigeria. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components Wema Bank PLC (Operational)
- investigating Jul 24, 2026, 03:36 PM UTC
Status: Investigating Dear valued client, We are once again experiencing downtime processing transactions to Wema Bank in Nigeria due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience these downtimes may have caused, and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team Affected components Wema Bank PLC (Operational)
- monitoring Jul 24, 2026, 07:56 PM UTC
Status: Monitoring Disbursements previously impacting WEMA BANK PLC in NIGERIA 🇳🇬 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Wema Bank PLC (Operational)
- resolved Jul 24, 2026, 09:03 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Bank Outage