Rafiki experienced a minor incident on August 13, 2026 affecting bKash, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
bKash
Update timeline
- investigating Aug 13, 2026, 08:29 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components bKash (Full outage)
- resolved Aug 13, 2026, 11:37 PM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to BKASH in Bangladesh We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components bKash (Operational)