Rafiki incident

Incident affecting both AIRTEL & MTN in CONGO-BRAZZAVILLE 🇨🇬

Minor Resolved View vendor source →

Rafiki experienced a minor incident on August 15, 2026 affecting MTN and AirtelMoney and 1 more component, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 05:42 PM UTC
Resolved
Aug 18, 2026, 09:26 PM UTC
Duration
3d 3h
Detected by Pingoru
Aug 15, 2026, 05:42 PM UTC

Affected components

MTNAirtelMoneyMTNMTNMTNMTNMTN

Update timeline

  1. investigating Aug 15, 2026, 05:42 PM UTC

    Status: Investigating Dear valued client, We're currently experiencing a downtime processing Mobile Money transfers to Congo due to a partner outage. We kindly advise that you pause traffic until the issue gets resolved. We apologize for the inconvenience and appreciate your understanding. Regards, Rafiki Operations Team. Affected components MTN (Full outage) AirtelMoney (Full outage)

  2. resolved Aug 18, 2026, 09:26 PM UTC

    Status: Resolved Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Affected components MTN (Operational) AirtelMoney (Operational)