Rafiki experienced a minor incident on August 23, 2026 affecting Tigo and Tigo, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 23, 2026, 04:50 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Tigo (Full outage)
- resolved Aug 23, 2026, 06:04 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage
- resolved Aug 23, 2026, 06:06 PM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to to Mixx By Yas in Tanzania. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing. Thank you for your continued patience while we worked to restore services. Regards, Rafiki Operations Team. Affected components Tigo (Operational)